Privacy policy

Privacy Policy

At TheQStudios, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit or make a purchase from theqstudios.com.

Information We Collect

When you visit our website, we may automatically collect certain information about your device and your interaction with our store, including:

IP address
Browser type and device information
Time zone
Pages visited and products viewed
Referral source (how you found our website)
Cookies and similar tracking technologies

When you place an order or contact us, we may collect:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers)
Order history

How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Arrange shipping and delivery
Process payments securely
Provide customer support
Communicate with you regarding your orders
Prevent fraud and unauthorized transactions
Improve our website, products, and services
Analyze website performance and customer behavior
Send marketing communications if you have chosen to receive them

Cookies

Our website uses cookies and similar technologies to:

Ensure the website functions properly
Remember your preferences
Improve your browsing experience
Measure website performance
Personalize marketing and advertising

You can manage or withdraw your cookie preferences at any time through our cookie banner or your browser settings.

Sharing Your Information

We only share your personal information when necessary to operate our business, including with:

Shopify (our ecommerce platform)
Payment providers
Shipping and logistics partners
Analytics providers such as Google Analytics
Marketing platforms, where applicable
Legal authorities when required by law

We never sell your personal information to third parties.

International Data Transfers

Some of our service providers may process your information outside the European Economic Area (EEA). Whenever this happens, appropriate safeguards are implemented in accordance with applicable data protection laws.

Your Rights

If you are located in the European Economic Area (EEA), the United Kingdom, or other regions with similar privacy laws, you have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to certain processing
Withdraw your consent where applicable
Request a copy of your data

To exercise any of these rights, please contact us using the details below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or our services. The updated version will always be published on this page with the revised date.